Everything you want to know about Oteva

Oteva provides AI-powered voice receptionists for local businesses. When a customer calls your business, Aria, our AI receptionist, answers instantly, handles the conversation naturally, captures the caller's information, and books appointments automatically. Every call gets answered, every lead gets captured, 24 hours a day.

No, Aria does not sound like a robot. She is built to sound like a warm, competent, and fully professional human receptionist using advanced low-latency voice synthesis. Most callers have absolutely no idea they are speaking with an artificial intelligence. You can try her live yourself by clicking our interactive demo button.

Aria handles this question honestly, transparently, and professionally. She identifies herself as a virtual assistant, captures their contact info, and explains that a human technician will follow up shortly. She never deceptively pretends to be human when asked directly, preserving trust and integrity for your local brand.

Oteva works best for local home service businesses that rely on phone calls to book jobs, such as plumbing companies, HVAC contractors, restoration businesses, locksmiths, and towing services. If missed calls or unanswered voice messages are costing your business active revenue, Oteva's 24/7 coverage is built specifically for you.

Aria is available around the clock, 24 hours a day, 365 days a year, including all weekends and federal holidays. She handles overflow peak business hours, after-hours emergencies, and late-night calls. She never calls in sick, never takes vacation, and ensures no lead ever goes to voicemail.

After answering a call, Aria immediately greets the customer, qualifies their request, captures vital contact details, and schedules a job booking. All call logs, transcripts, and scheduled slots sync to your CRM automatically. You instantly receive an email or text summary so you are always updated on scheduled jobs.

Yes, Aria is fully trained to detect high-priority emergency calls immediately based on user context. In a severe situation like a burst pipe or structural damage, she bypasses standard scheduling, grabs the essential customer information, and immediately routes or transfers the active call directly to your on-call technician.

No, Oteva does not have to replace your front desk staff. Many local service businesses use Oteva specifically for handling after-hours calls, weekend requests, and high-volume overflow during peak business hours. This allows your in-office receptionist to focus on in-person customers and complex operational tasks without constant phone interruptions.

Oteva is significantly faster, more consistent, and more affordable than traditional human answering services, which often put callers on hold and make mistakes. Traditional services charge $300 to $800 monthly just to take basic messages. Aria answers in sub-seconds, qualifies leads, and directly books jobs into your scheduler.

Getting started with Oteva is incredibly fast, and most service companies are fully live within one week. Our onboarding team handles 100% of the technical setup. We configure phone forwarding, train your custom voice agent on your business scripts, and integrate your CRM scheduler so you do not touch any code.

There are absolutely no long-term contracts or hidden cancellation fees. All of our plans operate on a flexible, transparent, month-to-month subscription basis. We retain our business clients purely because the real-world results and booked jobs speak for themselves, not because of restrictive fine print or legal obligations.

Your risk-free 15-day trial begins the exact day Aria goes live answering real calls for your business, not when you register. This ensures you receive a full two weeks of captured leads and booked appointments completely free. There are no credit card surprises, and you can cancel anytime.

Oteva subscription plans start at an affordable $99 per month after your trial ends. The Starter plan includes 300 answering minutes, Core offers 750 minutes, and Growth covers 2,000 minutes. Overage minutes are billed at a low rate of $0.35, with zero contract obligations or hidden fees.

Yes, your customer data is fully secure. We utilize advanced bank-grade encryption for all call recordings, audio streams, transcriptions, and customer contacts. Oteva strictly adheres to privacy standards, meaning we never sell, share, or expose your valuable customer lead database to any third-party marketing services.

Oteva stands behind our service with a 100% performance satisfaction guarantee. If Aria does not consistently answer your calls and capture leads perfectly during your first 15 days, our technical team will make it right immediately, or you do not owe us anything. Your satisfaction is our priority.